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State-of-the-Art Central Monitoring Facility
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Critical incidents and disasters require a special kind of person to handle and maintain order; provide assistance and understanding to get the job done. It is only when you’re tested in these situations that you recognize it is truly the company you keep. ISG has long been committed to providing our clients with the finest services possible and those services begin with the people.
Educated, trained and respected as the finest in the alarm industry we are confident that if you choose Integrated Security Group, we will be the company you keep.
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We have taken great care to ensure continuous communication and no interruptions. Our Monitoring Center employs an Avaya Definity G3R Version 11 Communication Switch with critical reliability option. The switch has dual processors and redundant fiber optic links between carriers for greater dependability, and is designed to continue working even in the event of a component failure.
The Monitoring Center’s primary power for the telecommunication system is DC, and is supported by two Uninterruptible Power Supply’s and dual Caterpillar generators. This investment in the best available telecommunications technology virtually guarantees that your calls will get through, no matter what the circumstances.
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Multi-layered alarm processing redundancy is built on a full gigabit fiber optic backbone. Workstations communicate via Cisco 2950 series hubs with redundant fiber optic links, connected to a pair of Cisco Catalyst 6509 core switches with duplicated processor and power options package. Two IBM 7025-6F1 AIX servers with dual gigabit network cards and dual power supplies maintain real-time RAID 10 lockstep mirroring.
Additionally, six IBM F50 AIX servers minimize the main server’s non critical task loads. Two servers continually update data at the application level for quadruple redundancy.
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Our Monitoring Center utilizes the best network security available to protect all data communications. Network security includes dual NetWolves WolfPac firewall servers – impenetrable to outsiders and redundant Blue Ridge crypto servers that create a VPN “cryptographic tunnel” for external, remote access. The Monitoring Center’s servers additionally run anti-spy ware and anti virus applications to assure that all data and information systems are secure and free of any cyber threats that could interrupt or compromise the network.
Generators
Even our power is backed-up. Dual Caterpillar generators are locked down in an environmentally secured enclosure that protects in every way the custom designed, digitally controlled, fully monitored 600 kw diesel generators. The generators have independent 1200 gallon fuel tanks and seamless switching so there is never an interruption of power.
UPS
As an additional layer of reliability the Monitoring Center employs dual Liebert 150 Kva Uninterruptible Power Supplies (UPS). Each unit is capable of supporting the full critical load of the Monitoring Facility.
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Underwriters Laboratory (UL)
- UUFX Protective Signaling Services Central Station
- CRZH National Industrial Security Systems
- CVSG Merchantile Burglar Alarm Systems
Factory Mutual (FM)
Fire Department City of New York (NYFD)
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